FAQs and Free Electrical Advice

1)      Q: Do you handle small jobs? I just need a couple of lights changed out.

      A: We handle any size job from changing out a couple of lights, to new construction.

2).  Q: What will it cost me to get an in-home estimate (walk-through) ?

       A: There is no cost to the customer to have our electrician come through and do walk-through, and bid out a job.

3).  Q: I want to add new lighting in my house to modernize the look, but I’m not sure what to add or what kind of devices I should look at. Does Excellence Electric help in giving me ideas?

       A:  Yes, we do assist customers in designing, a lighting layout.  We will only recommend what we think would look ideal in the area.  We would never try to convince the customer in installing something they are not 100% satisfied with.

4.  Q: Once my job is started can I be certain that my job won’t be pushed off the schedule or delayed for another job.

     A;  Once we are on a job we stay there until the job is completed (or until that phase of the job is done). We don’t bump customers.

5.       Q: I am having a hard time choosing an electrical contractor, how do I know your company is trustworthy and your not just going to try to sell me on something I really don’t need?

      A: I have come across several customers who thought they needed extensive electrical work done. Once I did the walk-through and determined that they didn’t need to replace/repair the items they thought. I than, presented them with the facts and told them what I thought they needed done, and gave them alternatives.

6.       Q: Is Excellence Electric Licensed, bonded and insured.

      A: Yes, Excellence Electric is a licensed, bonded and insured.